Get in touch

You can share a compliment below. Thank you.

Please send an email to Strategic Lead: Communications, Laura Weston, below.

For an immediate response, please call Strategic Lead: Communications, Laura Weston, on 07791 590 577.

The easiest way to make a complaint is by completing our online form below.

You can also make a complaint via telephone. Please call 0330 094 8878.

Find out more about our complaints process

You can share a compliment below. Thank you.

Want to make an improvement to your home? Need to make a change to make sure your home meets your needs? Get in touch to discuss how we can help.

Refresh your memory on ASB and get in touch if you think you're experiencing it. 

Need a repair in your home? Get in touch to let us know.

Want to learn more about compliance? Get in touch with our Property Team to discuss damp and mould, asbestos, gas safety, fire safety, water safety, electrical safety, lift safety and more.

Please get in touch if you'd like to have a pet live with you.

Depending on your circumstances, you might be able to buy your Staffs Housing home at a discount either through the Right to Buy, or Right to Acquire scheme.

If you'd like to move home, one of the easiest options is a mutual exchange. It's where two people living in an affordable rented home owned by a housing association or council swap with one another.

We're proud to offer shared ownership. This means that instead of purchasing 100% of a property up-front, you purchase a smaller share (usually 50% but it can be more or less) and pay a reduced rent on the rest.

Learn more about our over 50s homes and apply to live in one.

We provide quality affordable homes to rent for both individuals and families throughout Staffordshire and the surrounding areas.

The easiest way to make a complaint is by completing our online form below.

You can also make a complaint via telephone. Please call 0330 094 8878.

Find out more about our complaints process

You can share a compliment below. Thank you.

I'm a patient in hospital
If you're a patient you'll need to access this service directly through the integrated discharge service based at Royal Stoke University Hospital.

I'm a hospital worker
If you're a hospital worker and would like to make a referral please contact us below.

Complete the referral form below.

To access this service please contact Adult Social Care by calling 0800 561 0015 or emailing social.care@stoke.gov.uk

The easiest way to make a complaint is by completing our online form below.

You can also make a complaint via telephone. Please call 0330 094 8878.

Find out more about our complaints process

You can share a compliment below. Thank you.

SPHERE is our support service for psychoactive substance users in Stoke-on-Trent. All referrals are currently being made through Stoke-on-Trent Community Drug & Alcohol Service (CDAS).

Phoenix is our housing and support service for people facing gender and sexuality struggles alongside homelessness. You can get in touch with our support and advice line every Monday and Friday from 12pm - 4pm by calling 07386034137.

Our young person's service (YPS) provides accommodation and support for young people between the ages of 18–25 who are care leavers, at risk of homelessness or unaccompanied asylum-seeking children.

Our male scheme is a specialist home for 14 local men, fully adapted to include those with disabilities.

Our female scheme is a safe and secure home, specifically designed for women experiencing homelessness and other complex needs such as domestic abuse.

We deliver specialist floating support to people who have experienced homelessness and other complex needs, helping them regain independence and move on to a new chapter.

We deliver specialist floating support to people who have experienced homelessness and other complex needs, helping them regain independence and move on to a new chapter.

If you're a professional from Stoke-on-Trent City Council and need to make a referral to Concrete, get in touch via our tailored referral form below.

The easiest way to make a complaint is by completing our online form below.

You can also make a complaint via telephone. Please call 0330 094 8878.

Find out more about our complaints process

You can share a compliment below. Thank you.

If you're a teacher or parent and need our help supporting a child or young person who has experienced or witnessed abuse, we can help.

We provide specialist support through our 180 Project if you are concerned about how you're treating a loved one.

Our Recovery Hub helps you to rebuild your life after abuse, with group programmes, wellbeing activities and volunteering opportunities.

Our Independent Domestic Violence Advisors (IDVA) can support you if you're experiencing domestic abuse in Derbyshire County or Derby City

We provide a housing advocacy service for those at risk of homelessness or are homeless as a result of domestic abuse within Newcastle-under-Lyme, Stoke-on-Trent and Staffordshire Moorlands.

We can provide safe accommodation if you're fleeing an abusive relationship.

The easiest way to make a complaint is by completing our online form below.

You can also make a complaint via telephone. Please call 0330 094 8878.

Find out more about our complaints process