Job requirements

• Complete tasks to help customers return safely home from hospital. Including completing property inspections, collecting belongings, dropping off food parcels, and arranging quotes for deep cleans so discharge can go ahead.
• Complete holistic assessments with customers using an action plan to ensure customers remain living independently, safe, and well in their home.
• Complete ad-hoc and regular visits to people identified in the community as needing further support and complete tasks to support them as requested like, checking homes are warm and safe, checking medication, ensuring food and other essential items are available.

What we’re looking for:

• Excellent communication skills.
• An aptitude for working with vulnerable and/or older people.
• Understanding of what great customer service is.
• Ability to work under pressure and manage your daily tasks.
• Excellent ICT skills.
• Excellent administrative skills.

Help us deliver expert support services to bring life back into people’s homes. Apply now!

We’ll be interviewing as we go so might close the application process early if we find the right person.

#Support #Care #Hospital #Community #ZeroHours Opportunity #GreatBenefits #JobsThatGiveBack

Job requirements

• Take operational lead in meeting contractual performance, monitoring and reporting on KPIs and working with partners to meet targets.
• Develop a strong relationship with commissioners across all our contracts.
• Listen to the customer voice, ensuring that customers have several ways in which to influence our service, maximising the use of lived experience to improve services and approach.
• Have oversight of customer journeys (including KPIs) to ensure customers are progressing through a tenancy ready programme.
• Control budget spends across the service area, ensuring value for money at all times.
• Support with tenders, bids, renewals, fundraising and growth opportunities.
  

What we’re looking for

• A degree level qualification, or qualified by experience to an equivalent level.
• Strong business acumen and commercial awareness.
• Excellent communication, influencing and negotiating skills.
• Significant experience of people management and HR processes.
• Experience of supporting financial processes including expenses and invoice processing.
• Significant experience of working on project delivery.
• An inspirational leader who can coach, develop and empower others.
• DBS check.
  

Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!

We’ll be interviewing as we go so might close the application process early if we find the right person.

#Stoke #OperationsManager #Homelessness #Performance #CommissionedServices #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis

Job requirements:

• Developing and implementing a volunteer recruitment strategy that will deliver an extensive pool of diverse and engaged volunteers across Honeycomb Group.
• Recruiting, building and maintaining relationships with a wide range of regional volunteer sources, ensuring regular engagement leading to long term partnerships.
• Developing and delivering volunteer projects in line with the volunteer strategy.
• Promoting volunteering, internally and externally and ensuring that the impact of volunteers is celebrated.
• Developing and delivering the volunteer induction programme to maximise the engagement and contribution of each volunteer.
• Supporting the Business Partner: Business Development to implement the volunteer management policy and procedures.

What we’re looking for:

• Significant experience of volunteering and volunteer management, ideally in a large geographically dispersed organisation.
• Ability to utilise knowledge of volunteer best practice and the value volunteers add to support delivery and improvement of volunteer and volunteer manager experience.
• Ability to use data and insight to inform planning and decision making as well as sharing external trends and best practice.
• Experience of working collaboratively across different directorates, working in partnership with stakeholders to implement changes.
• Experience in developing and delivering successful recruitment, training and engagement programmes.
• Experience working with external organisations to create and promote volunteering programmes.
• Experience of monitoring and evaluating volunteer programmes.
• Experience of reporting on volunteer programme KPIs.

Help us to make sure everyone in our region has access to a happy home. APPLY NOW!

We’ll be interviewing as we go so might close the application process early if we find the right person.

#Working9till5 #NoWeekends #Flexible #OfficeHours #VolunteerOfficer #Volunteering #JobsThatGiveBack #Housing #GreatBenefits